Refund & cancellation

You can cancel at any time in the Stripe customer portal. Signed-in subscribers open it from Settings. Canceling stops the next renewal. You keep paid access through the end of the current period that Stripe already billed. Stocky does not keep charging after a completed cancel.

If you request it within seven days of the first successful paid invoice on your account, we will refund that first invoice in full through Stripe. STOCKY25 (25% off the first invoice, entered on Checkout) does not change the window — we refund what Stripe actually charged.

After that window, we do not prorate unused days and we do not refund later invoices unless the law requires it or we choose to as a one-off. Cancel still works anytime; it just ends future charges.

1. Email standleyb45@gmail.com from the same address you use for Clerk, or name that address in the message.
2. Write “Refund” in the subject and the date you subscribed (or the Stripe invoice date).
3. We refund the first paid invoice on the Stripe customer. The Stripe receipt email is the record of what was charged.

standleyb45@gmail.com is the address that reaches Stocky today. support@stockytape.app is reserved and will be used once DNS MX for stockytape.app is in place. Mail to that address is not delivered yet.

Ask us first. A chargeback can close the account. If a refund is due under this policy, we would rather issue it on Stripe than fight a dispute.

Access to the paid public-data tape and the full top 25 crypto book. Not advice. Not a trade. See Terms and the disclosure on every page.